“When Alex explains something, I understand it immediately, and I can always reach him when it really matters.”
Sabine Niedermüller Managing Director, HeldYn Building a booking platform
HeldYn · Booking support for people who need care
Result
- Live after eight weeks of development
- Now a profitable company with several employees
Through HeldYn, families book support for relatives who need care. The launch called for a booking platform, search-optimized content and onboarding for caregivers. In a workshop, we decided together which features were needed for launch and which processes could stay manual for the time being. That way, the first version went live after eight weeks of development.
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Goal
Through HeldYn, families book support for relatives who need care: someone to accompany them to a family celebration or the cinema, help around the house, support after surgery or physiotherapy. The aim was to turn this idea into a first usable version of a booking platform within two months.
Challenge
To launch, HeldYn needed a booking platform, search-optimized content and onboarding for caregivers, all at the same time.
My contribution
In a workshop, we defined which features were needed for launch and which processes could stay manual for now. This let the booking platform go live sooner. HeldYn already had a quote of several thousand euros for a second website to host the search-optimized content. Instead, I connected a content management system to the existing website. Now HeldYn manages all its content in one place, saves the cost of a second website and ranks higher on Google.
“When Alex explains something, I understand it immediately, and I can always reach him when it really matters.”
Sabine Niedermüller Managing Director, HeldYn